Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center incorporated into Mhsouq Domain Hosting’s Online Control Panel offers a selection of help articles and commonly asked questions. Aimed at resolving any common issue that you might stumble upon, they are written by our support team of qualified technicians.

  • Top quality support service

  • Educational Videos

  • For all of you who’d rather learn how to address a frequently experienced problem by watching a training video, we’ve added a compilation of video tutorials to our Online Control Panel. All the how–to videos are concise and simple to grasp. They offer you step–by–step demonstrations of different web site administration activities.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 customer care service with a 1–hour response time guarantee. A group of skilled technical support engineers will be at your disposal to answer all the queries that you might possibly have. During non–peak hours, a reply will be offered within just twenty minutes.