Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top notch support on time is our high priority, so that we support each shared website hosting plan with a 1–hour ticket answer warranty. As you post a ticket or send us a message, our client help and support crew will try their best to give the most satisfactory resolution for your case and to give you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a group of certified professionals who will be ready to answer to your request without delay. You’re able to speak to the technical support team by launching a help support ticket from your Online Control Panel or by sending us an e–mail message. On business days, you can also call us on the phone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need help while working on your online projects within the Control Panel, it is possible to always press the Help key and find your question in the set of articles or blog posts that will come up. We have also turned almost all of the posts into instructional videos. The collection of video tutorials will load if you select the Videos option available in the top right angle.