Website Migration

A: If your present hosting provider can no longer match the necessities of your web site, or if you suffer from constant downtime, or if you are made to wait for hours for the customer service staff to get back to you, it might be a smart idea to swap your provider, i.e. to transfer all the files for your websites together with your databases from your current provider to your new provider. At Mhsouq Domain Hosting, we realize that this can often be difficult and time–consuming. This is why we will accomplish all that for you at no cost!Our highly capable technical team will move your web site content from your current provider to us. Our techs have got lots of experience migrating web sites and can take care of everything – from a regular WordPress weblog or Joomla^™ web site, to a very complex, custom–made app.

A: There are a lot of aspects to bear in mind – the overall amount of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Even so, we do our best to perform all web site migrations in a 48–hour time period. Smaller sites are transferred faster – typically in under 24 hours.

A: We will need the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a customer. We’re committed to safeguarding the security of the personal details obtained from the customers. To achieve this, we employ technical safety measures to avoid the loss, the abuse, the modification or the illegal disclosure of the personal information under our control. The safety measures include, but are not limited to: physical, electronic and managerial methods to safeguard and secure the details that we obtain online. When we ask clients to present financial info (such as a credit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption technique.

A: Your website will work exactly like it did before with your former web hosting provider. Once we have completed the migration, your website will be configured to work on our web hosting platform and we will ask you to preview it. If it is working correctly, all you will have to do is modify the name server records for your domain name. Your site will be migrated over to us with no downtime.

A: Nope. Aside from your login credentials for the Control Panel, we do not need anything. We’ll never get in touch with your hosting provider. They will not know anything about the migration either.

A: We can migrate your website from any hosting provider or any Linux–driven web hosting platform as long as we can access the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.